security questions and I don't remember my answers, so I can't purchase more music. What can I do?
new computer, can't remember answers to security questions, so now I can't buy music. What can I do?
iPod shuffle (2nd generation)
new computer, can't remember answers to security questions, so now I can't buy music. What can I do?
iPod shuffle (2nd generation)
http://support.apple.com/kb/HT5312
If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
HT
security questions and I don't remember my answers, so I can't purchase more music. What can I do?