TS1425: iPod's click wheel is unresponsive after waking from sleep
Learn about iPod's click wheel is unresponsive after waking from sleep
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Helpful answers
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Apr 18, 2014 6:48 AM in response to Rivanoldby pedro d,Hello there, Rivanold.
The following Troubleshooting Assistant for iPod nano (4th Generation) provides some practical steps for troubleshooting your nano:
Apple - Support - iPod - iPod nano (4th generation) Troubleshooting
https://www.apple.com/support/ipod/five_rs/nano4gen/
If after following each of the 5 R's, the issue persists, the assistant offers 2 options to for proceeding:
Arrange a phone call with an Apple Expert who specializes in your exact question.
NOTE: Phone support options vary by country.You can also use our Online Service Assistant to learn your service and repair options and to set up mail-in service where available.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
