Q: My MacBook Pro 15 inch that I bought back in 2012 at the apple store keeps restarting Every time I open it. And when it's in the r ... My MacBook Pro 15 inch that I bought back in 2012 at the apple store keeps restarting Every time I open it. And when it's in the restarting mode it just turns off and restarts again it doesn't even get to the login part where you choose accounts. more
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Apr 18, 2014 7:22 AM in response to Thebestest1v1erby brenden dv,Hi Thebestest1v1er,
Based on your description of being able to Safe Boot (holding down the shift key) but not boot normally, it sounds like your startup/restart issue may be related to one of the things that Safe Boot disables. You can find more information about them here:
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
It may also be related to a disk or file system issue (as that is also something checked during Safe Boot). You may find these articles helpful as well:
Apple Support: Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/TS1417
http://support.apple.com/kb/ht4718
Regards,
- Brenden
