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Unable to download apps

When i try to download something off my app store (connected to wifi or not) it asks for my password and i type it in, then it just automatically goes back to "free" and "install" or download. Why cant i download anything?! I got my phone yesterday!

iPhone 5s

Posted on Apr 16, 2014 3:09 AM

Reply
1 reply

Apr 19, 2014 10:01 AM in response to brysorby

Hello there, brysorby.


The following Knowledge Base article offers up some practical steps for troubleshooting an app not performing as expected:


iOS: Understanding multitasking

http://support.apple.com/kb/ht4211


If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:

  1. Check for app updates.
  2. Force the app to close.
  3. Restart your device.
  4. Update your iOS device.

Learn more about troubleshooting apps.


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

Unable to download apps

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