Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

in app purchases fail but the transaction is make

in app puchases on some game keep purchases fail, and than i keep try to purchases the item

cause me purchases that item for 3times and i get notthing my creditcard bank has make the payment😠

keep report itunes problem keep sent me no used advise and i still can not find a phone call on malaysia customer care line....

iPhone 5s, iOS 7.1

Posted on Apr 16, 2014 2:54 AM

Reply
Question marked as Best reply

Posted on Apr 16, 2014 2:54 AM

ITUNES SUPPORT BILLINGS etc

http://www.apple.com/emea/support/itunes/contact.html or https://expresslane.apple.com/Issues.action

3 replies

Apr 16, 2014 5:14 AM in response to tiggoiv

Within the receipt there's a link to report a problem with the app/game, had the same problem myself with Big Fish games, their support takes 5 days to reply, they first suggest that you close all open apps, restart the phone &/or reset the settings, turn off the device, wait 30 seconds & turn it back on but if you've already tried that then contacting Apple who will probably give you a refund.

in app purchases fail but the transaction is make

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.