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I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

iPhone 4S, iOS 7.0.2

Posted on Apr 16, 2014 5:04 AM

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5 replies

Apr 16, 2014 5:17 AM in response to Karzag

You will need to contact Support in your country to get the questions reset - you won't be to change your rescue email address until you can answer them.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset you can then use steps 1 to 7 half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

Apr 20, 2014 1:08 AM in response to harry pike

If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312


If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

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