Molly-ann
Level 1 (0 points)

Q: iMessage problem

I am having trouble with my iMessage.

I have turned my iMessage odd, but I don't resive message from other iPhone users, (my mates who have iPhones).

They get my text message not as an iMessage BUT when. They reply it comes as an iMessage

 

How can I stop this from happening?

Help please?

iPhone 4, iOS 7.1

Posted on Apr 16, 2014 4:37 AM

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Molly-ann

Q: iMessage problem

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  • by brenden dv,

    brenden dv brenden dv Apr 19, 2014 11:32 AM in response to Molly-ann
    Community Specialists
    Apr 19, 2014 11:32 AM in response to Molly-ann

    Hi Molly-ann,

     

    If you are having issues receiving replys from people with iPhones after turning off iMessage, you may both need to delete the conversation to allow it to reset to your new settings:

     

    If you still can't send or receive an iMessage, follow these steps

    1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
    2. Make sure that the contact you're trying to send a message to is registered with iMessage.
    3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    4. If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.
    5. Back up and restore your device as new.

     

    iOS: Troubleshooting Messages

    http://support.apple.com/kb/ts2755

     

    Regards,

    - Brenden