Newsroom Update

Beginning in May, a special Today at Apple series titled “Made for Business” will offer small business owners and entrepreneurs free opportunities to learn how Apple products and services can support their growth and success. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Camera Issues

The camera and flashlight on my iPhone 5 are not longer working. The front facing camera works but when I switch it to rear facing, it is just a black screen that is displayed. Also, when I slide up the task bar, the icon for the flash light doesnt light up, as if the software doesnt exist. Wondering what the issue may be. Thanks!

iPhone 5, iOS 7.1

Posted on Apr 16, 2014 6:59 AM

Reply
1 reply

Apr 19, 2014 6:15 AM in response to airmarbury211

Hi airmarbury211,


If you have done all the steps in the Camera section of the referring iPhone Hardware article and the rear camera still isn't working, you may need to have your iPhone serviced, especially since it appears that the rear camera flash/flashlight is not working as well. You may find the following page helpful:


Service Answer Center - iPhone

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne


Regards,

- Brenden

Camera Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.