could not write value ManageLLRouting

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could not write value ManageLLRouting

I encountered the error "could not write value ManageLLRouting to key \SYSTEM\CurrentControlSet\Services\Bonjour Service\Parameters. Verify that you have sufficient access to that key, or contact your support personnel.". I am already the adminstrator and after many times of uninstall and reinstall of itunes following the proper steps as well as disable my anti-virue (Trend Micro), the problem still persist.

Please help if you have any ideas as I cannot synchronise itune with my newly bought Ipad air.

Thanks

iPad Air Wi-Fi, Cellular, Windows 7

Posted on Apr 16, 2014 7:29 AM

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Answer 1

rose123

Level 1

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Apr 19, 2014 5:02 AM in response to lpeng

Hi,

I am having this EXACT problem too! Ive been on the phone to apple for a few days now and I will be sure to comment here if I find a solution!

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Answer 2

turingtest2

Level 10

272,725 points

Apr 19, 2014 6:07 AM in response to lpeng

See Troubleshooting issues with iTunes for Windows updates.

For "Could not open key/write value" errors when reinstalling try b noir's user tip:

"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\
[LongStringOfLettersAndNumbers]" error messages when installing iTunes for Windows but apply it to the branch in question.

tt2

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Answer 3

lpeng Author

Level 1

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Apr 19, 2014 11:39 PM in response to lpeng

Hi thanks for the resolution. I managed to solve it. The solution is to uninstall antivirus software. Then proceed to install iTunes. I am using trend micro security. Managed to solve the problem subsequently. Hope this help others who face the same problem.

Cheers

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