Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What do I do when my iTunes is disabled I can't redeem buy or re download

I can't redownload buy or redeem a card cuz it says I can't do any of it cis it is disabled what do I do

Posted on Apr 16, 2014 8:03 AM

Reply
1 reply

Apr 16, 2014 9:51 AM in response to Cwel

You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'

You might then need to log out of your account on any iOS devices that you have by tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and then log back in so as to 'refresh' the account on them.

If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

What do I do when my iTunes is disabled I can't redeem buy or re download

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.