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my ipod keeps on crashing and turning white how do i fix it

i need help trying to fix my ipod !!!!

iPod touch, iOS 6.1.3, white 16gb

Posted on Apr 16, 2014 9:35 AM

Reply
2 replies

Apr 16, 2014 10:01 AM in response to Jai_Dy

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

my ipod keeps on crashing and turning white how do i fix it

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