Voice Mail
How do i access my voice mail messages? I can no longer acces by tapping VM icon.
User profile for user:
pedro d
User level:
Community Specialist
Hello there, Barb4201.
The following Knowledge Base article offers up some great steps for troubleshooting voicemail on your iPhone:
iPhone: Troubleshooting voicemail
http://support.apple.com/kb/ts4430
Follow these steps to troubleshoot voicemail issues on your iPhone:
- Restart your iPhone.
- Check for a carrier settings update.
- Update your iPhone to the latest version of iOS.
- Make sure that your voice mailbox is set up properly. You can verify this by dialing your phone number from your iPhone.
- Make sure that you have a good cellular network connection. You can verify this by seeing whether you can make an outgoing call.
- Call your iPhone from another phone and try to leave yourself a voicemail.
- Reset your network settings by tapping Settings > General > Reset > Reset Network Settings.
- Contact your carrier and make sure your iPhone is properly configured with the voicemail feature on your plan.
Inserting a new SIM card in your iPhone might delete the existing Visual Voicemails that are saved on your iPhone.To learn about voicemail on iPhone, see these resources:
- The Visual Voicemail section of the iPhone User Guide
- How to reset or change your voicemail password
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.