Kaleidoscope on iTunes

Question

Level 1

5 points

Kaleidoscope on iTunes

When I open iTunes, the cursor automatically shows the Kaleidoscope. The page is fixed on m songs. Cannot do anything...have to use a force quit to close.

Would really appreciate some advice.

iMac (27-inch Mid 2010), iOS 7.0.5

Posted on Apr 16, 2014 9:36 AM

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Answer 1

Chris CA

Level 10

82,513 points

Apr 16, 2014 11:03 AM in response to JacqueO

JacqueO wrote:

When I open iTunes, the cursor automatically shows the Kaleidoscope

What Kaleidoscope?

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Answer 2

JacqueO Author

Level 1

5 points

Apr 16, 2014 2:14 PM in response to Chris CA

When I move the cursor to the iTunes screen, a spinning color wheel (kaleidoscope) appears. When I move it to another program, the cursor returns.

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Answer 3

JacqueO Author

Level 1

5 points

Apr 27, 2014 6:43 AM in response to JacqueO

I wound up contacting Support. After a number of checks and re-installing iTunes (did not help), they had me upgrade from 10.7.2 to 10.9.2. Just went to the APP Store and downloaded...problem solved.

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