Hi, my name is luis Burgoa. I'm having problems conecting my devices (phone & Ipad) to my computer. They were link until last month,but somehow everytime that I conect either of them thru the usb cord. I can not see them on my ITUNES. Please help.

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LuisBB Author

Level 1

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Hi, my name is luis Burgoa. I'm having problems conecting my devices (phone & Ipad) to my computer. They were link until last month,but somehow everytime that I conect either of them thru the usb cord. I can not see them on my ITUNES. Please help.

I can not conect my IPAD & IPHONE to ITUNES, please help

iPhone 5

Posted on Apr 16, 2014 11:20 AM

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Answer 1

matt00

Level 5

4,041 points

Apr 18, 2014 12:28 PM in response to LuisBB

Hello Luis,

Thanks for the question. I understand that your devices are not recognized in iTunes when connecting to your PC. The following resource deals with this symptom and has some great troubleshooting steps that may resolve your issue:

iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538

Thanks,

Matt M.

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