Can't sign in to User Account on OS X Lion after System Restore

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Can't sign in to User Account on OS X Lion after System Restore

My hard drive needed to be erased recently - not sure why, not Genius Bar folks said I needed to erase and restore from Time Machine backup - so I did. Upon Time Machine backup completing, it remembered my User Account (First Name, Last Name) and the same picture associated with that account was still intact. But upon entering the password I've used for that account for SEVERAL years, it says wrong password. After every conceivable password variation I can think of, still no luck. Any suggestions?

MacBook Pro (13-inch Mid 2009), iOS 7.1

Posted on Apr 16, 2014 12:04 PM

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Answer 1

Apr 17, 2014 12:38 AM in response to reballa24

Hi ..

You can use your Apple iD to reset the admin password > OS X: Apple ID can be used to reset your user account password

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Answer 2

reballa24 Author

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Apr 17, 2014 7:16 AM in response to Carolyn Samit

Carolyn,

After clicking your link, I think the solution described therein may work -- however, I brought my MBP to the Genius Bar and gave it to them the next 24-48 hours so they could run diagnostic tests, so I am not able to experiment with your solution. I will say this, though: while I was still trying to fix it myself, I DID get the "Allow me to use my Apple ID to reset my account password" checkbox, which I checked, and on the next screen where it lists my various User Accounts (mine, and Guest), I clicked on mine, typed the password (and every conceivable other password I could possibly think of), but nothing worked. Then, when it gave me my security question and gave me a link to "Reset my password," no other window popped up to allow me to perform the reset.

All in all, I'm fairly convinced this is a hardware issue, not a software issue. My system recognizes my HD sometimes, but not others. Perhaps there is something wrong with the cable connecting the HD to the logic board.

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