HT203843: Resolve USB-related alerts in iTunes
Learn about Resolve USB-related alerts in iTunes
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All replies
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Helpful answers
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Apr 16, 2014 1:48 PM in response to lawlessqprby Lawrence Finch,What kind of computer?
What operating system?
32 bit or 64 bit?
did you download the correct version of iTunes?
Are you using a USB port directly on the computer, or a hub?
If you have a Mac see: http://support.apple.com/kb/TS1591
For windows: http://support.apple.com/kb/TS1538
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Apr 16, 2014 1:50 PM in response to lawlessqprby Bonesaw1962,Windows? I'd follow the steps in this document:
http://support.apple.com/kb/ts1538
I'd also try a different USB port and cable, for testing.