HT201363: About Apple ID security questions

Learn about About Apple ID security questions
riggs2
Level 1 (0 points)

Q: forgot my security questions

i forgot my security questions

iPhone 4 (8GB)

Posted on Apr 16, 2014 5:18 PM

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riggs2

Q: forgot my security questions

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  • by ssschmidt,

    ssschmidt ssschmidt Apr 16, 2014 5:18 PM in response to riggs2
    Level 5 (4,820 points)
    Apr 16, 2014 5:18 PM in response to riggs2

    http://support.apple.com/kb/HT5312

     

     

    If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)

     

     

    If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466, and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.

     

     

    HTH