You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my facetime isnt working i have wifi my friend said she tried to pik up and it just said facetime failed or facetime ended HELP ME APPLE BTW APPLE STINKS!!

i need help my facetime isnt working we bolth have wifi it just says ''facetime ended' or facetime failed help!!

iPod touch (4th generation), its an ipod touch

Posted on Apr 16, 2014 5:21 PM

Reply
13 replies

Apr 18, 2014 8:51 PM in response to AW_det

If you are running IOS 7 and also having problems ...I am surprised. I have five children running IOS 7 ... And they are not having problems with Face Time...only me, as I have successfully resisted updating to IOS 7 so far ....but this might be the thing that pushes me...I just don't like the graphics or the colors. Maybe Skype?

Apr 19, 2014 5:53 PM in response to cheetah print gurl

On the 18th of April, I along with the rest of my family members all started having the "FaceTime connection issue" around the same time and day. It only seemed to effect our iPhones. As we could FT ipad to ipad or iPod to ipad and vice versa with no problem... Our phones where on the iOS 6.1.3...


I opened a support chat with an apple tech and they couldn't tell me why this happening. However, they told me that I would need to upgrade iOS.... I was really trying to hold off upgrading, but wanted the FaceTime feature to work. So, after trying everything possible to make FaceTime work without upgrading and having no success, I upgraded the device. I tried FaceTime and it works fine.... I think Apple was doing some kind of maintenance on the 17th, after that many people (globally) started having issues with FaceTime.... Go figure... "I think it was a Conspiracy, to force everyone to be on the new iOS" Anyway, Upgrade it, you will feel like you have a new device! I'm glad I did!

my facetime isnt working i have wifi my friend said she tried to pik up and it just said facetime failed or facetime ended HELP ME APPLE BTW APPLE STINKS!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.