TS3682: iOS: Unable to restore from backup of a newer device
Learn about iOS: Unable to restore from backup of a newer device
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Helpful answers
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Apr 17, 2014 2:32 AM in response to Hawkeye2010by lllaass,If you meas that they do not play in iTunes on the computer then
iTunes: Finding lost media and downloads
If you can find them then
- You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- For other media like music from CDs you will have to reimport them into your itunes library
If the problem is on the iPod:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.