TS3682: iOS: Unable to restore from backup of a newer device

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Hawkeye2010

Q: all of my songs are showing on itunes but they will not play or locate, the titles are there but no music

my music is missing, titles and album art is there

Windows 7, artwork and song titles are there b

Posted on Apr 16, 2014 7:04 PM

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Q: all of my songs are showing on itunes but they will not play or locate, the titles are there but no music

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  • by lllaass,

    lllaass lllaass Apr 17, 2014 2:32 AM in response to Hawkeye2010
    Level 10 (190,740 points)
    Apple Watch
    Apr 17, 2014 2:32 AM in response to Hawkeye2010

    If you meas that they do not play in iTunes on the computer then

    iTunes: Finding lost media and downloads

    If you can find them then

    - You can redownload most iTunes purchases by:

      Downloading past purchases from the App Store, iBookstore, and iTunes Store

    - For other media like music from CDs you will have to reimport them into your itunes library

     

    If the problem is on the iPod:

    Try:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Unsync/delete all music and resync

    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music

    - Reset all settings                 

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    iOS: Back up and restore your iOS device with iCloud or iTunes

    - Restore to factory settings/new iOS device.