Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can not remember my security answers to my question

I can not remember my security answers to my question

iPad Air Wi-Fi, Cellular, iOS 7.1

Posted on Apr 16, 2014 7:37 PM

Reply
2 replies

Apr 16, 2014 7:39 PM in response to tawafronnsw

http://support.apple.com/kb/HT5312



If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)



If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.



HTH

Apr 16, 2014 7:39 PM in response to tawafronnsw

Alternatives for Help Resetting Security Questions and/or Rescue Mail


1. If you have a valid rescue email address, then use this procedure:

Rescue email address and how to reset Apple ID security questions.


2. Fill out and submit this form. Select the topic, Account Security. You must

have a Rescue Email to use this option.


3. This is the only option if you do not already have a valid Rescue Email.

These are telephone numbers for contacting Apple Support in your country.

Apple ID- Contacting Apple for help with Apple ID account security. Select

the appropriate country and call. Ask to speak to the Account Security Team.

Note: If you have already forgotten your security questions, then you cannot

set up a rescue email address in order to reset them. You must set up

the rescue email address beforehand.


Your Apple ID: Manage My Apple ID.

Apple ID- All about Apple ID security questions.

I can not remember my security answers to my question

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.