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Can't access backed up data

I have a Macbook Pro with OSX 10.9.2.


When I try to access data from my backup drives that I stored with time machine, I cannot. Specifically for many of the folders (Desktop, Documents, Downloads, Music etc.), I get the following error message.


"The folder “Documents” can’t be opened because you don’t have permission to see its contents."


I tried one thing already, which did not work. This was opening "Get Info." adding myself to the accounts, and enabling read & write for all of them. This did not solve the problem.


Any advice on how to acces my data would be enormously appreciated. Thank you very much inadvance.

Mac Pro

Posted on Apr 16, 2014 9:23 PM

Reply
7 replies

Apr 16, 2014 9:59 PM in response to Andy-J-D

I was using Finder. This is what it looks like.


User uploaded file


Just tried Time Machine. Very strange result. The oldest backup I could access through Time Machine was from April 10, 2014. On the hardrive, I made backups from months/years earlier, which I cannot see through Time Machine. I can see, but not access their contents via Finder. Also strange, in Finder, I do not see the April 10 backup that I see in Time Machine.


Apr 17, 2014 10:25 AM in response to datarecovery42

First make sure you have read & write access to the folder you're trying to restore to. You should be able to see its contents in the Finder, and to move files in and out of it.

This is an exception to the rule that you should never make any changes to backup data. I've tested this procedure in OS X 10.8 only. It should work with later versions, but I don't know whether it works in earlier versions. Use this procedure only for files that were backed up from your home folder, or a folder on another volume created by you, and would normally be writable by you. Do not touch backups of system or application files.

In the Finder (not in the time-travel view), navigate to the backup volume, then to the folder named "Backups.backupdb", and then to the snapshot you want to restore from. The snapshots are folders labeled with the date when they were created. Inside each of those folders is a file hierarchy like the one on the volume that was backed up. Descend through the hierarchy until you come to a folder named "Users," and inside that, a folder with your user name. The procedure will be different if you're trying to restore files on another volume.

Select the folder and open the Info dialog (command-I). Click the padlock icon in the lower right corner of the window and authenticate. In the Sharing & Permissions section, give your account Read & Write access. You may have to close the dialog and repeat this step in order for the change to show up. Then click the gear icon and select Apply to Enclosed Items from the popup menu.

Try the restore operation again, in the time-travel interface.

Can't access backed up data

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