I just downloaded ios 7.1 on my iPhone 4 and am asked to connect to iTunes to complete the process. Problem: after connecting to iTunes I'm unable to find my device to continue. Can anyone help with this problem?

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I just downloaded ios 7.1 on my iPhone 4 and am asked to connect to iTunes to complete the process. Problem: after connecting to iTunes I'm unable to find my device to continue. Can anyone help with this problem?

I just downloaded ios 7.1 on my iPhone 4 and am asked to connect to iTunes to complete the process. Problem: After connecting to iTunes I am unable to find my device to continue. Can anyone help with this problem?

iPhone 4, iOS 5.1.1

Posted on Apr 16, 2014 8:48 PM

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Answer 1

King_Penguin

Level 10

334,336 points

Apr 16, 2014 10:52 PM in response to bjohnnny

You have the latest version of iTunes installed on your computer ? If you do, and your phone doesn't show on the left-hand sidebar of it when connected to it (you can enable the sidebar via option-command-S on a Mac, control-S on a PC), then see if these troubleshooting pages help :

PC : http://support.apple.com/kb/TS1538

Mac : http://support.apple.com/kb/TS1591

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