I forgot the answers to my security questions. My country isn't listed in Apple Contact Support. Now there's dollars in my account and I can't buy any of the apps. What to do now?

I forgot the answers to my security questions. My country isn't listed in Apple Contact Support. Now there's dollars in my account and I can't buy any of the apps. What to do now?

iPad, iOS 7.1

Posted on Apr 16, 2014 10:47 PM

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3 replies

Apr 16, 2014 10:49 PM in response to Tahseenb

http://support.apple.com/kb/HT5312



If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)



If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.



HTH

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I forgot the answers to my security questions. My country isn't listed in Apple Contact Support. Now there's dollars in my account and I can't buy any of the apps. What to do now?

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