HT201363: About Apple ID security questions
Learn about About Apple ID security questionsQ: I forgot the answers to my security questions. My country isn't listed in Apple Contact Support. Now there's dollars in my account ... I forgot the answers to my security questions. My country isn't listed in Apple Contact Support. Now there's dollars in my account and I can't buy any of the apps. What to do now? more
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Helpful answers
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Apr 16, 2014 10:49 PM in response to Tahseenbby ssschmidt,http://support.apple.com/kb/HT5312
If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
HTH
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Apr 16, 2014 11:00 PM in response to ssschmidtby Tahseenb,What is 800.694.7566? I dont get it, is it some kind of phone number?
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Apr 17, 2014 3:22 PM in response to Tahseenbby ssschmidt,Yes, that is the number to Applecare in the US. If your country is not listed, I don't know what to tell you.