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Children downloading apps

How do I get my money back

Posted on Apr 17, 2014 3:10 AM

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1 reply

Apr 17, 2014 3:42 AM in response to Chris545247

Purchases are considered final but you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


If the downloads were done on an iOS device then to try and stop it happening again then you can use Settings > General > Restrictions on it to prevent in-app purchases and to require your password to be entered for every download (you can also hide the App Store app via 'Installing Apps' 'off')

Children downloading apps

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