HT201359: How iTunes Store purchases are billed

Learn about How iTunes Store purchases are billed
joeljoel16
Level 1 (0 points)

Q: I have £25 of credit on my itunes account but it will not allow me to spend it. Keeps asking for a credit card payment?

Unable to spend credit on my itunes account?

iPad

Posted on Apr 17, 2014 5:40 AM

Close
joeljoel16

Q: I have £25 of credit on my itunes account but it will not allow me to spend it. Keeps asking for a credit card payment?

  • All replies
  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Apr 17, 2014 7:22 AM in response to joeljoel16
    Level 10 (133,984 points)
    iTunes
    Apr 17, 2014 7:22 AM in response to joeljoel16

    How/when was the account created ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534

    then credit card details will need to be entered before the account can be used to download any item from the store.

     

    If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054

     

    If not then you will need to enter your credit card details - you should be able to remove them after entering them.

     

    If you are trying to gift content then you will need to have a credit card on your account, you can't use your balance for gifting.