I downloaded a song on my iphone using the itunes store. The song was for INR 12 but I was charged INR 60. I need to complaint about the same and need a resolution.

I downloaded a song on my iphone using the itunes store. The song was for INR 12 but I was charged INR 60. I need to complaint about the same and need a resolution.

iPhone 5, iOS 7.1

Posted on Apr 17, 2014 6:54 AM

Reply
1 reply

Apr 17, 2014 7:02 AM in response to Rajpanth Gill

If you just entered in or changed information for a credit card, what you're seeing is probably not the charge for the song but rather a credit authorization hold. That hold will be released by your bank in a few days. See:


http://support.apple.com/kb/HT3702


If you're certain that you were overcharged for the track, go here:


http://www.apple.com/support/itunes/contact/


and follow the instructions to report the issue to the iTunes Store.


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I downloaded a song on my iphone using the itunes store. The song was for INR 12 but I was charged INR 60. I need to complaint about the same and need a resolution.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.