Help with slow running mac, common problem, new victim
Hi, I am having serious problems. MacBook Pro 17" was recently upgraded to 10.9, is PAINFULLY slow doing anything and everything. Not sure if the problem is caused by hardware or software. Below is the EtreCheck report. I would greatly appreciate any help.
Disk Information:
USB Information:
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8)
com.sophos.kext.sav (8.0.14)
com.bresink.driver.BRESINKx86Monitoring (8.0)
Startup Items:
BRESINKx86Monitoring: Path: /Library/StartupItems/BRESINKx86Monitoring
HP IO: Path: /Library/StartupItems/HP IO
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.bombich.ccc.plist 3rd-Party support link
[System] com.cocoatech.pathfinder.SMFHelper.plist 3rd-Party support link
[System] com.livescribe.PenCommService.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.sharpcast.xfsmond.plist 3rd-Party support link
[System] com.sophos.autoupdate.plist 3rd-Party support link
[System] com.sophos.intercheck.plist 3rd-Party support link
[System] com.sophos.notification.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.hp.messagecenter.launcher.plist 3rd-Party support link
[System] com.maintain.CocktailSystemEvents.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.sophos.uiserver.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.google.GoogleContactSyncAgent.plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
None
Internet Plug-ins:
OVSHelper: Version: 1.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 3rd-Party support link
OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
SlingPlayer: Version: (null) 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.8 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.117 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.117 - SDK 10.6 Outdated! Update
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.8 3rd-Party support link
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 45 Outdated! Update
Safari Extensions:
Open in Internet Explorer: Version: 1.0
DivX HiQ: Version: 2.1.1.94
DivX Plus Web Player HTML5 <video>: Version: 2.1.1.94
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
RealPlayer Plugin: Version: (null) 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
6% ReportCrash
3% InterCheck
3% MailTab for Gmail
3% WindowServer
1% SophosAutoUpdate
Top Processes by Memory:
0 B aosnotifyd
0 B opendirectoryd
0 B CloudKeychainProxy
0 B com.apple.AppSandboxSMLoginItemEnabler
0 B pbs
Virtual Memory Information:
556 MB Free RAM
3.43 GB Active RAM
2.77 GB Inactive RAM
1.24 GB Wired RAM
3.32 GB Page-ins
0 B Page-outs
From About this mac and Disk Utility:
MacBook Pro 17-inch, Early 2011
Model Identifier: MacBookPro8,3
OS X version 10.9 (13A603)
Processor 2.3 GHz Intel Core i7
Memory 8 GB 1333 MHX DDR3
Graphics Intel HD Graphics 3000 512 MB
Boot ROM Version MBP81.0047.B27
SMC Version (System) 1.70f6
750.16 GB Toshiba MK7559GSXF Media
Connection Bus: SATA
S.M.A.R.T. Status: Verified
Partition Map Scheme: GUID Partition Table
Macintosh HD:
Mount Point: /
Capacity: 759.3 GB
Available: 322.9 GB
Used: 426.39 GB
Format: Mac OS Extended (Journaled)
Number of folders: 186,787
Number of files: 1,250,128
For what it's worth, the disk doesn't seem to be unusually slow when I start in target mode.
Also, starting using Control-R and running disk utility, I get the following message:
"Problems were found with the partition map which might prevent booting"
"The partition map needs to be repaired because there's a problem with the EFI system partition's file system."
But could not repair because "Live file system repair is not supported". I also have access to Disk Warrior and TechTool, if those would be useful (tried to rebuild the directory with Disk Warrior but it did not help). Starting in Target mode and running disk utility from a second computer detected no problems on this hard drive!
Thank you
MacBook Pro (17-inch Early 2011), OS X Mavericks (10.9)