Facetime connects then fails- any known issues?

Hi, just to confirm "something", Im having this issue, my wife is, my mother in law is, my work colleague is AND my macbook is. Its not iphone specific, its not ipad specific and its not macbook specific...

Have just spent an hour chatting with support about it - we've done hardward recycles, network router reboots, etc, etc and i will get a call back tomorrow with some more suggestions.

But as I have pointed out - all 5 devices are on different networks, different OS versions (5 thru to 7) and in different locales around UK.

Theres not one common element to indicate an issue with OS5, or O2 network or BT broadband - we're all different yet are all having the same issue.

On the basis of A and B testing Ive been able to show Apple Support the only constant in this is Facetime - thats the only thing linking us all together as a common point of failure.

Currently their opinion is all facetime servers are green lit without issue having gone to view the status.

I have directed their attention to the forum threads in the last 24 hours here that all relate to facetime - therefore the old "have you tried turning it on and off" is redundant - its definately not an individual phones fault - its service related.

Id be confident to say issue lies at the facetime servers in some capacity.

I hope the last hour of my time with their advanced support staff has been able to show and eliminate any issues from the consumers side so we dont have to go through the basics and instead we can get some techs looking on the service and server side.

i'm having the same issue, my facetime connects then when i try to make a call it always fails. My gf is in the us, she can facetime with people there, but i can't. Tried everything and still can't make a call. As to be some kind of server problem

Yeah I'm having the exact same problem. I've tried the "turn it off and on again" thing but noooooo it does not work.

and this happend overnight, i used it just fine 2 days ago, and since yesterday the calls just wont go through.

<Edited by Host>

I also have the same problem. It said connecting then it just suddenly disconnected. Have anyone solved this problem yet?

Yes, this is true for me too.

FaceTime was fine for me as of 3:00 yesterday, and a few hours later, stopped working. I can't get FT to work on my laptop or my iPad. I've tried them at home and at work, so I know it isn't my wireless.

On other threads, people are attrituting the problem to updating their FaceTime, but I am using the same version with the instant fail results.

So frustrating. Everyone I FT with thinks there is a problem with my computer, but I think it's a system problem.

Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Some users have reported that Apple is aware of the issue.

http://www.apple.com/support/systemstatus/

the weirder part is that 4 ofmy friends can FT just fine. they have the latest IoS 7.1 hmmm

I have been unable to connect to Facetime for over a week. It will not allow me to log-in and this is on a iMac with up to date OSX etc . .

My friend has this problem on her Macbook Pro. My Facetime works as usual, because I can use it with other people, but when we try to connect, it fails, either direction. Yet it has been working fine until this week. I suspect a glitch at Apple, but am open to any ideas...

Mine is having the exact same issue as of two days ago. Whether I try it on my Macbook Pro or my iPhone, it doesn't matter. It still won't connect. This is so frustrating! My mother-in-law can call my sis-in-law and their facetime works fine. Yet, when I try connecting with my MIL, it fails as soon as we accept the call. This has happened when I try Facetiming others as well.

Please figure it out, Apple!

you have to update your software

that fixes the problem for ipad

How is your fix on an iDevice relevant to a Mac as indicated by the OP.?

they said ipad as well as mac