Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

can't sign in to ichat after updating my Apple ID

I recently service disconnected from the company that supplied my email linked to my apple ID. I changed to a new email, and now I cant update ichat to sign in with the new apple ID. ichat just trys to sign in with the old ID over and over again. I cant find a place to change this in system preferences. Any help is appreciated. I have a 2012 macbook pro running 10.9

Posted on Apr 17, 2014 1:24 PM

Reply
1 reply

Apr 18, 2014 1:46 PM in response to derWolfe

Hi,


iChat 1 through 2 uses AIM only (or AIM valid names)

iChat 3 adds Jabber (which means Google valid Mail IDs and Facebook Chat IDs as valid alternatives)

iChat 4 only adds a separate Google option due to a server name issue at Google

iChat 6 adds Yahoo account (no other names that Yahoo allow themselves only Yahoo ones)


AIM ones can include Apple Issued IDs such as @mac.com and iCloud Issued @me.com and @icloud.com

The iCloud ones will not work in iChat 5 or Earlier dues to the security checks iChat 6 and the Messages versions make.


If you linked an external email to an @mac.com account either during the .Mac service or during MobileMe whilst Apple still had the "iChat Name" registration page then you might have issues if you removed that email and replaced it with another on the Apple ID site.


What is more likely is that you have created a new password that exceeds 16 characters that the AIM servers use.



User uploaded file

9:45 pm Friday; April 18, 2014


 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

can't sign in to ichat after updating my Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.