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flash player won't install on safari 7.0.3 any hints?

flash player won't install on safari 7.0.3 . I can download but the install stops at 50%. I have allowed plug ins.

any hints?

MacBook Pro, OS X Mavericks (10.9.2)

Posted on Apr 17, 2014 3:04 PM

Reply
3 replies

Apr 17, 2014 4:13 PM in response to jabenn

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Jul 28, 2014 12:08 PM in response to jabenn

jabenn, I believe this to be caused by an issue with the Flash Player Install Manager, which Adobe is aware of.


As a first step, you could try removing it from the folder Mac HD/Library/Application Support/Adobe/Flash Player. If you see a folder in that location entitled "Flash Player Install Manager", you need to trash it (you will need to enter and Admin password to authorise that step). This is recommended by Adobe. Now try again.


If that still fails, you can either follow the full Uninstall / Re-install process set out here: https://forums.adobe.com/thread/1267823 ... or use my three-step workaround to save time, hassle and restarting. This starts at the scenario described in your initial post (i.e. a stalled installation):


  1. Force quit Adobe Flash Player Install Manager
  2. Locate and mount the Flash Player Installer disk image with Disk Utility
  3. Locate the Adobe Flash Player installer package within the Install Manager app and run the installation from Finder

Hope this helps. Enjoy.

---Those steps in detail:

1. Force quit Adobe Flash Player Install Manager

  1. Press these three keys together: Cmd + Option (or Alt) + esc
  2. Select Adobe Flash Player Install Manager in the popup window titled "Force Quit Applications"
  3. Hit return or click the button labelled "Force Quit"


2. Locate and mount the Flash Player Installer disk image with Disk Utility

  1. Open Disk Utility (in Applications/Utilities folder or find it with Spotlight)
  2. On the left hand side, your attached drives and mounted volumes are listed above a horizontal line. Below that line you should see one or more disk images (named e.g. something.dmg). These are recently accessed disk images - including one containing the adobe updater.
  3. At or near the bottom of that list you should see something called decryptedFile.dmg
  4. Under that you might see a (greyed out) volume image called Flash Player
  5. Double click decryptedFile.dmg (or the Flash Player volume if you can see it - it makes no difference).
  6. This should mount a volume titled "Flash Player" and automatically open a finder window showing the contents.
  7. The volume "Flash Player" will show up in your Finder sidebar and on your desktop (unless you've chosen not to show External Disks in Finder preferences)


3. Locate the Adobe Flash Player installer package and run the installation from Finder

  1. You should by now have a Finder window open showing the contents of the volume "Flash Player". If not, open a new Finder window and click on Flash Player in the sidebar. The sole contents are an app called Install Adobe Flash Player.
  2. Right click the item "Install Adobe Flash Player" and select "Show Package Contents" from the contextual menu that appears.
  3. This opens a new window showing a folder called "Contents". Open it by double clicking to reveal the contents including a folder called "Resources".
  4. Locate and open the folder "Resources" and look for a file called Adobe Flash Player ("Adobe Flash Player.pkg")
  5. This is the Installer Package for the update. Double Click it.
  6. Don't be put off by the words "Welcome to the Adobe Flash Player Installer" - this is not the Adobe Flash Install Manager (the one that failed you earlier) this is Apple's "Installer" app.
  7. Follow the steps to the end then eject the volume Flash Player in the normal way (e.g. Finder sidebar)
  8. Open the Flash Player control panel to check the current version has now been updated.
  9. Don't be put off by "PPAPI Plug-in is not installed" - you can ignore it.

Some steps may go differently if you are running a different version of Mac OS X ( I use 10.6.8 and wrote my guide accordingly).

flash player won't install on safari 7.0.3 any hints?

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