Service related or product related?
Loading wheel to the right where it says LTE is constantly spinning? whats the deal?
iPhone 5, iOS 7.1
User profile for user:
jeremy_v
User level:
Community Specialist
Hi kayluhsantora,
Thanks for visiting Apple Support Communities.
The loading wheel you mentioned shows network activity on your iPhone. There are several reasons why it might appear:
Network activity: Shows that there’s network activity. Some third-party apps may also use it to show an active process.
From:
Status Icons - iPhone at a Glance - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3bd00c84
If the wheel does not stop spinning, I recommend starting with these troubleshooting steps:
- Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
- Restart your iPhone.
- Make sure that your software is up to date:
- Check for a Carrier Settings Update: Tap Settings > General > About.
- Check for an iOS Software Update: Tap Settings > General > Software Update.
Note: Some updates may require a Wi-Fi connection.
From:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
You may also want to use the steps in this article to force all applications on your iPhone to close:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Once they're closed, see if launching a certain app causes the wheel to spin again.
All the best,
Jeremy