Q: I need to know my password I forgot it. also I am being charged 10.59 for sis times now for something I did not order and want my money back

How does one get any answers to their questions i go to website to websites and phone numbers are the same.

I just want my checking account to STOP being charged every few days for $10.59 SIX TIMES SO FAR AND I HAVE EMAILED AND PHONED AND GOT ON THIS SITE BUT NO ANSWER YET  ALSO I ORDERED A SOLITAIE GAME BUT IT WAS JUNK AND SO I UNINSTALLED IT SAME DAY BUT I HAVE ASKED FOR A REFUND FOR THAT BUT NOTHING    PLEASE GET YOUR ACT TOGEATHER SITE USED TO BE GOOD NOW I AM VERY SICK OF YOUR JUNK.