Accidently bought gems in clash of clans

My nephew accedently bought "gems" in clash of clans inapp purchases. I need to redeem the accedently spent money so I can use it for moor importation situations.

iPod touch, iOS 6.1.4

Posted on Apr 17, 2014 6:07 PM

Reply
1 reply

Apr 17, 2014 11:11 PM in response to 13randon122

Purchases are considered final but you can try the 'report a problem' link to contact iTunes Support (these are user-to-user forums) and see if they will refund or credit you : http://reportaproblem.apple.com


If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


To try and stop it happening again you can use Settings > General > Restrictions on your iPod to prevent in-app purchases, and you can require your password to be entered for every download.

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Accidently bought gems in clash of clans

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