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I just transfered my itunes from an iphone4S to an iphone5S and when I went to purchase a song on my new phoneit said i needed to answer my security questions, what do I do when I cant remember the answers? where can I reset that info

where can i get my security answers from if I forgot them?

iPhone 5s, iOS 7.0.6

Posted on Apr 17, 2014 7:19 PM

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3 replies

Apr 17, 2014 7:20 PM in response to Tarbaby79

http://support.apple.com/kb/HT5312



If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)



If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.



HTH

I just transfered my itunes from an iphone4S to an iphone5S and when I went to purchase a song on my new phoneit said i needed to answer my security questions, what do I do when I cant remember the answers? where can I reset that info

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