https://discussions.apple.com/thread/6099057?answerId=25507932022#25507932022
I have been reading all the posts and similar posts and want to note a few things:
1. As of this morning (New York City time) I am still having the same problem that we have been writing on.
2. Big thanks to Elkoth who has been doing his best to bring in all the others posting on different Apple Support Communities Discussion boards about the same issue.
3. Most of the contributors to the threads have an ATV 1st generation like me. I have read in different threads that some are experiencing this issue with ATV 2nd and 3rd generation as well. Please follow up and restate your device.
4. I read mention of jailbroken ATV 1st generation and it made me wonder if anyone/everyone/no one following this thread had/has their Apple TV 1st generation jailbreaked prior to doing the factory restore.
5. Factory restore does not solve the problem.
6. The problem is happening all over the world including UAE, Europe, Australia, Korea, Japan, and Brooklyn (BROOKLYN!!!! YAHHHHH!).
7. If this is happening with the ATV 3rd generation as well, running out to buy a new ATV is a waste of time and effort for the next few days (unless you read item 10 first).
8. ATV is rumored to begin shipping in the late fall/early winter of 2014 meaning if this issue is not resolved, the ATV 3rd generation users have a SERIOUS issue on their hands unless Apple resolves this issue. If you have an ATV 3rd generation please speak up so that we can track who is affected and if we should go out and drop $99 for an item that will be replaced in 8 months or so with an ATV 4th generation. I find it odd that none of the usual suspects like macintouch or ipodlounge have mentioned this issue at all.
9. Does anyone have Apple phone support and reached out to Apple for some insight or the Genius Bar?
10. And finally, did anyone actually go out and buy a new ATV 3rd generation and if so, are you having the issue? I would assume that you now have free 90 day phone support. If so, throw us a bone and tell us your experience with them!!!
