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How do I change my apple security questions?

Every time I buy music or an app from iTunes or the App Store apple instructs me to answer security questions, but I don't know them. Can you tell me how to reset my questions so I can buy music? Thanks for the help!


~Mariann

iPhone 5, iOS 7.1

Posted on Apr 18, 2014 5:43 AM

Reply
1 reply

Apr 18, 2014 5:46 AM in response to MernWorm

Read this about how to change the security questions: http://support.apple.com/kb/HT5312


If you can't use these procedures you will have to contact Apple. See http://support.apple.com/kb/HT5699


You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.


You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.

How do I change my apple security questions?

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