1 Reply Latest reply: Apr 20, 2014 2:26 PM by sterling r
WorldFamous_Kev Level 1 Level 1 (0 points)

ABOUT 2 YEARS AGO A FRIEND DROPPED MY iPod and IT WAS DEAD (NO POWER, NO PLAYBACK, NOTHING), I STORED IT AWAY AND RECENTLY TOOK IT OUT ATTEMPTING TO SEE IF AT LEAST THE HARD DRIVE PORTION OF THE iPod COULD BE SALVAGED (YEARS OF MUSIC FROM MULTIPLE COMPUTERS). BELOW IS WHAT HAS HAPPENED SINCE IT WAS REVIVED:

 

- WHEN iPod IS CONNECTED TO A USB OUTLET OR AUX. JACK IN MY VEHICLE I GET THE: "PLEASE WAIT . . . . . . VERY LOW BATTERY" WITH THE TIME PINWHEEL. NEITHER THE COMPUTER NOR VEHICLE EVER RECOGNIZE THE iPod CONNECTED. I HAVE LEFT IT CONNECTED FOR OVER 48 HOURS AND AS SOON AS IT IS REMOVED THE POWER IS LOST.

 

- WHEN iPod IS CONNECTED TO A FULL POWERED OUTLET USING CONNECTION CABLES THE iPod IS POWERED and PLAYSBACK. I HAVE LEFT IT CONNECTED FOR OVER 48 HOURS AND AS SOON AS IT IS REMOVED THE POWER IS LOST.

 

I LOVE THIS iPod and I AM HONESTLY WILLING TO DO OR PAY WHATEVER IS NECESSARY TO RESTORE ITS POWER SOURCE. IF ANYONE CAN HELP PLEASE LET ME KNOW. THANKS IN ADVANCE.


iPod classic
  • sterling r Community Specialists Community Specialists (5,965 points)

    Hey there Kev,

     

    It sounds like you are unable to charge your iPod but it will play when connected to power. I recommend these steps from the article named:

     

    iPod won't turn on

    http://support.apple.com/kb/ts1383

    Reset iPod

    If iPod still does not turn on or appears to be "frozen" you may need to reset it. When you reset iPod all your songs and files are saved. Some customized settings may be lost.

    Let the iPod battery drain

    In rare cases, iPod might get into a state in which it needs to be drained completely before it can be reset. If iPod didn't turn on after you reset it, follow these steps:

    1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
    2. Reconnect iPod to the Apple iPod Power Adapter or computer and reset it.
    • Make sure iPod is the only device in your FireWire or USB chain. Disconnect everything but the mouse, keyboard, and your iPod, then see if it will turn on.
    • Make sure you are using the FireWire or USB cable that came with your iPod, and that the cable is in good condition.
    • Try connecting iPod to the built-in port of a different computer to see if that works. Note: If using a portable computer, make sure it is plugged in to a power source and that the lid or display is open. If the lid is closed the computer may go into either standby, sleep, or hibernation mode and iPod will not charge properly.

    If you still can't turn iPod on after performing these steps, it may need to be repaired. You can arrange for repair at the iPod Service Website.

     

    Thank you for using Apple Support Communities.

    All the very best,

    Sterling