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What does message "iTunes was unable to load data class information from Sync Services. Reconnect or try again later." mean?

What does the message "iTunes was unable to load data class information from Sync Services. Reconnect or try again later." mean ?

iPhone 4S, iOS 7.0.6

Posted on Apr 18, 2014 8:38 AM

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151 replies

Aug 20, 2014 10:10 AM in response to jerryt13626

Ok, so I've just spent 1hr 40 mins on the phone to Apple, they tried everything, uninstalling itunes shutting down, reinstalling, uninstalling antivirus plus various others things and it's still not working, they think it's my PC, but I'm not totally convinced. It's been sent over to an engineer so I'm hoping I'll hear something tomorrow. Fingers x

Aug 20, 2014 10:35 AM in response to robmalvern

My Win 8.1 started to do this today and PC became very sluggish

Fixed by removing iTunes et al and re-installing ,message now gone away and PC now working at normal speed

There is some recommendations that "WE " should all remove the 16/8/ 2014 Microsoft update, appearing in online PC journals .

Plan to find out if MS are also saying same

Very much doubt this is an Apple issue ,no Apple updates recently and with the comments about MS.............................

Aug 20, 2014 11:54 AM in response to StuRob

I have had this problem today as well.

I sync every day. It worked yesterday but as of first thing this morning I got the error.

My wife's machine is doing the same as if my farther's at the other end of the UK.


There is clearly something wrong which we, as users, can do nothing about.


I run NOD32 anti virus but tried disabling that before trying my wife's machine.

There have not been any Microsoft updates today that i'm aware of.

What does message "iTunes was unable to load data class information from Sync Services. Reconnect or try again later." mean?

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