When I e-mail a photo from my iPhone 5c to my wireless printer, the photo won't print.
If I e-mail a photo to my laptop from the iPhone and try to send it to my printer it still won't print the picture.
iPhone 5c, iOS 7.0.4, Blue!
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mario49
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Community Specialist
Hey Diane Harto the Woodcarver,
Thank you for using Apple Support Communities.
If you are trying to AirPrint, you can do it directly from the iOS device.
AirPrint Basics
http://support.apple.com/kb/ht4356
If you are unable to print, or if you see the message "No AirPrint Printers Found"
Verify that the printer:
- Has power and is turned on. If it has power, turn the printer off and then on again to see if that resolves the issue.
- Is connected to the same Wi-Fi network as the iOS device.
- Has the latest firmware version installed.
- Has paper with enough ink or toner installed.
- Is free of any errors displayed on the printer's control panel.
If necessary, consult the printer documentation or contact the printer vendor for help with the above steps.Notes:
- AirPrint printers connected to the USB port of the Apple AirPort Base Station or Time Capsules are not supported with AirPrint.
- Some Wi-Fi AirPrint printers can take several minutes to join a Wi-Fi network after being turned on. Ensure that the AirPrint printer is connected to the Wi-Fi network before attempting to print.
Have a nice day,
Mario