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Why can't I connect on FaceTime on my iPad

Why can't I connect on FaceTime on my iPad

iPad 2, iOS 7.1

Posted on Apr 18, 2014 9:50 AM

Reply
2 replies

Apr 20, 2014 12:54 PM in response to Psmurf

Hi Psmurf,


Welcome to the Support Communities!


The article below will help you troubleshoot the issue you are having with your Facetime on your iPad:


iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage

http://support.apple.com/kb/HT5538


On iOS devices, find out which addresses are enabled with FaceTime and iMessage by tapping:

  • Settings > Messages > Send & Receive > You can be reached by iMessage at:
  • Settings > FaceTime > You can be reached by FaceTime at:

iOS: Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268


iPhone automatically registers your phone number for use with FaceTime and iMessage during activation.

  • To use FaceTime with your Apple ID, navigate to Settings > FaceTime and tap "Use your Apple ID for FaceTime."
  • To use iMessage with your Apple ID, navigate to Settings > Messages > Receive At and tap "Use your Apple ID for iMessage."


When you enable FaceTime or iMessage with an iPad or iPod touch, you will need to enter a valid Apple ID and password. Other users will be able to contact you on FaceTime and iMessage using this email address.


I hope this information helps ....



- Judy

Why can't I connect on FaceTime on my iPad

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