narasimharaodanda
Level 1 (0 points)

Q: Freezing macbook pro.not able to shut down

Freezing macbook pro,not able to even shutdown.no cursor  movement.

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Apr 18, 2014 11:12 AM

by dominic23,Solvedanswer
dominic23 dominic23
Level 8 (42,122 points)
Mac OS X
A:

Force Quit .

 

Press command + option + esc keys together at the same time for 3 seconds.  Wait.

 

When Force Quit window appears, select the application if not already.

Press Force Quit button at the bottom of the window.       Wait.

 

Application will quit.

 

If this does not help, press the power button for 7 or more seconds.

 

Computer will shut down.

 

Restart.

 

http://support.apple.com/kb/HT3411

Posted on Apr 18, 2014 12:16 PM

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narasimharaodanda

Q: Freezing macbook pro.not able to shut down

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  • Helpful answers

  • by dominic23,Solvedanswer

    dominic23 dominic23 Apr 18, 2014 12:16 PM in response to narasimharaodanda
    Level 8 (42,122 points)
    Mac OS X
    Apr 18, 2014 12:16 PM in response to narasimharaodanda

    Force Quit .

     

    Press command + option + esc keys together at the same time for 3 seconds.  Wait.

     

    When Force Quit window appears, select the application if not already.

    Press Force Quit button at the bottom of the window.       Wait.

     

    Application will quit.

     

    If this does not help, press the power button for 7 or more seconds.

     

    Computer will shut down.

     

    Restart.

     

    http://support.apple.com/kb/HT3411