Transferring photos taken on an iPhone to a PC

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Level 1

5 points

Transferring photos taken on an iPhone to a PC

I am trying to transfer photos taken on my iphone to a pc running windows XP (work computer) However this is NOT the pc that the computer is sync to.
How do I do it?
(The pc is sync to my home pc - running Windows 7)

You used to be able to go My Computer, Select iphone DCIM folder and you can see all the photos appear.

Since updating my phone to the latest IOS, it seems you are unable to transfer photos taken on your iphone to another pc, and ONLY the pc the iPhone is sync to.

Am I doing something really stupid? Do I need to check a setting to allow this? Or does everyone else have the same problem?

And before someone says, can't you email them to yourself - This is a silly idea, and it takes too long!!!

Pleeeeeeease HELP !!

iPhone 4

Posted on Apr 18, 2014 12:45 PM

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Answer 1

FoxFifth

Level 10

468,807 points

Apr 18, 2014 12:50 PM in response to ASTRA LEX

Importing photos to a PC is not connected to syncing and you should be able to do it to any computer. Following are instructions: http://support.apple.com/kb/ht4083

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Answer 2

modular747

Level 6

19,656 points

Apr 18, 2014 12:52 PM in response to ASTRA LEX

iOS: Importing personal photos and videos from iOS devices to your computer

iOS: Unable to import photos to computer

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Answer 3

ASTRA LEX Author

Level 1

5 points

Apr 19, 2014 2:35 AM in response to FoxFifth

Thank you for your suggestions, however this hasn't helped me.

When I connect the iPhone to pc, it flashes up Trust this computer. I click trust and then click on My Computer and iPhone. The device reads the phone, then quickly shuts down and on my phone screen it comes up Trust this computer again. This series of events just repeats itself.

I tried plugging the phone into another Windows XP machine and exactly the same thing happens.

I tried plugging the phone into a colleagues machine (windows 7) and my photos come up, exactly as required.

The two XP machines are completely up to date with Windows updates. The link you took me to suggests I check my photos software is up to date - is this difference from ensuring I have the latest IOS? (Which I do)

How do I check whether I have the latest photo software update?

Any other suggestions on how I can get it working?

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