HT202190: Use Home Sharing to share iTunes content with other devices

Learn about Use Home Sharing to share iTunes content with other devices
AndyLown

Q: my computer freezes as soon as i turn on home sharing

my computer freezes as as i try to add home sharing

iPod classic, Windows 7

Posted on Apr 18, 2014 11:53 AM

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Q: my computer freezes as soon as i turn on home sharing

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  • by sterling r,

    sterling r sterling r Apr 20, 2014 12:19 PM in response to AndyLown
    Community Specialists
    Apr 20, 2014 12:19 PM in response to AndyLown

    Hey there AndyLown,

     

    It sounds like iTunes is becoming unresponsive when you enable Home Sharing. I recommend the troubleshooting from the following article named:

     

    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues

    http://support.apple.com/kb/ts1717

     

    Start here, and work your way to the other troubleshooting if you need it, in the article:

    Start iTunes in Safe Mode

    Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.

    1. Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    2. Click Continue.
    3. See if the issue you're experiencing persists in Safe Mode.

    If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.

     

    Thank you for using Apple Support Communities.

    All the very best,

    Sterling