Q: FaceTime on iPad keeps disconnecting

Hey there Wlbeam,

It sounds like your FaceTime app is disconnecting unexpectedly when the person you call answers the call. I recommend these troubleshooting steps from the article named:

iOS: Troubleshooting FaceTime

http://support.apple.com/kb/ts3367

Wi-Fi network issues

• Make sure that your Wi-Fi network is set up using the recommended settings for Wi-Fi routers and access points.
• If you encounter issues using a Wi-Fi network, use standard Wi-Fi network troubleshooting to resolve interference and other issues.
• If you're using router, firewall, or security software that restricts Internet access, make sure that the ports documented in Using FaceTime behind a Firewall are open.
• FaceTime requires a broadband connection. Performance might vary according to network throughput and usage.

If the issue persists, quit FaceTime:

iOS: Force an app to close

http://support.apple.com/kb/ht5137

Double-click the Home button.

Swipe left or right until you have located the app you wish to close.

Swipe the app up to close it.

When you have done that and restart the phone and test the issue again:

iOS: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430

Thank you for using Apple Support Communities.

Regards,

Sterling