What do Ido if I have paid for a mag and can't download it

Hi Travelnight104,

Welcome to the Support Communities!

The article below explains how the Newsstand app works:

iOS: Using Newsstand

http://support.apple.com/kb/HT4943?viewlocale=en_US

If you are still unable to access your purchase after reviewing this information, contact the iTunes Store Support team:

http://support.apple.com/kb/HT1933?viewlocale=en_US

I have a similar problem. After paying for a year's subscription for Instyle International, I am still being prompted to pay for the latest issue. Have reported to Apple but so far no reply. I have the receipt and have deleted the app and reinstalled a few times but nothing changed. The developer has replied that only Apple can rectify the problem.

how long does Apple take to reply? I don't even know if Apple has received my report as there's no acknowledgement. If I can't get to read the mag, I want my money back.

I have the exact same problem as Thinktanker (on two different magazine apps). I have print subscriptions that also grant access to the digital version through ios. Up until recently, both worked just fine and I could download current and back issues. Now I am able to download back issues, but cannot download the last two months' issues. This is not a problem on other magazines I subscribe to; I have 3 others that allow downloads of current issues with no problem.