Gsd171
Level 1 (0 points)

Q: How to fix internet for iPhone

Having trouble with my wifi as safari and other apps  are not able to connect to internet, it says can not connect with server or something. But google chrome  does work and has no trouble and everything else works fine immediately after powering on or resetting.

iPhone 5, iOS 7.1

Posted on Apr 18, 2014 3:38 PM

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Gsd171

Q: How to fix internet for iPhone

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  • by mario49,

    mario49 mario49 Apr 20, 2014 11:57 AM in response to Gsd171
    Community Specialists
    Apr 20, 2014 11:57 AM in response to Gsd171

    Hey Gsd171,

     

    Thank you for using Apple Support Communities.

    If the internet on your iPhone is not working, try the steps in this article to troubleshoot any Wi-Fi issues.

     

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/TS1398

     

    1. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    2. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
    3. Restart your iOS device.
    4. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    5. Tap and Forget this Network.
    6. Try to connect to your desired Wi-Fi network.
      Note: You may need to enter your Wi-Fi password again if your network requires one.
    7. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    8. Update your device to the latest version of software.
    9. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.

     

    Have a nice day,

    Mario