Q: Hello. help! My bonjour is missing for my itunes. I tried reinstalling and I get this message: "Support personnel could not write ... Hello. help! My bonjour is missing for my itunes. I tried reinstalling and I get this message: "Support personnel could not write value manageLLRouting to key \SYSTEM\CurrentControlSet\ServicesBonjourService\parameters more
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Helpful answers
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Apr 20, 2014 11:05 AM in response to tadashiaiby jason269,Hello, tadashiai.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue. Also, you may have to disable or remove any security software that is installed.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H.
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Apr 21, 2014 5:17 AM in response to tadashiaiby turingtest2,That particular message might be triggered by Trend Antivirus. If so disabling the real time scanner while updating iTunes and other components should work.
See also Troubleshooting issues with iTunes for Windows updates.
tt2
