my "mail" does not work

Hi all!

i'm a new macbook pro user and i have a problem with the "mail" application. i cannot open or close it from the dock.That means i cannot restart or switch off the macbook.what do u suggest?thank u

MacBook Pro, OS X Mavericks (10.9.2)

Posted on Apr 18, 2014 3:48 PM

Reply
2 replies

Apr 18, 2014 3:53 PM in response to eleni156

Force Quit .


Press command + option + esc keys together at the same time for 3 seconds. Wait.


When Force Quit window appears, select the application if not already.

Press Force Quit button at the bottom of the window. Wait.


Application will quit.


If this does not help, press the power button for 7 or more seconds.


Computer will shut down.


Restart.


http://support.apple.com/kb/HT3411

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my "mail" does not work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.