I usually access Itunes from a laptop and Iphone. I recently accessed from a different laptop and ipod, but all my podcasts/TV programmes have disappeared.

alaric410 wrote:

Hello

I normally access Itunes frommy personal laptop and my ihpone. Both devices stopped working a few days ago, so I tried accessing Itunes by linking my old Ipod to another laptop. I could get into Itunes ok and access my account, but all of my content (mainly podcasts and TV programmes ) has disappeared. Does anybody know what might have happened here?

All your content is still on your old computer.

Do you have a backup of that old computer? 😟

-> Recover your iTunes library from your iPod or iOS device

alaric410 wrote:

Thanks Chris CA. I think the laptop might be fixable (it just needs a new battery) so I should be able to access it. Are you saying all of my content is definitely on that computer? Whereabouts would I find it?

It was on that computer before, correct? Did you delete it?

Copy the entire /Music/iTunes/ folder from old computer to /Music/ on new computer.

As a matter of interest, why might the content have disappeared from my Itunes library?

Nothing disappeared from the iTunes library on the new computer.

In order to disappear, it had to previously be there.

My understanding was that my Itune purchases were stored in the 'cloud' and could then be downloaded to a new device (this is what I was told by the apple email support). But when I login to my Itunes account from the new laptop I can see what I have bought from my purchase history , but there doesn't seem to be anyway in which I can download from these purchases to my new laptop.

iTunes prefs > Store.

Tick Show iTunes in the Cloud purchases.

alaric410 wrote:

Thanks Chris

Is this Edit>>Preferences>Store?

Yes.

There isn't an option for 'Show Itunes in the Cloud Purchases'.

What version of iTUnes?

If iTunes 11.x, quit iTunes and look again.

If not iTunes 11, update iTunes.