Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am scanning my desktop with MacKeeper and it's found a worm? BDS/Hostil.F.7 and HIDDENEXT/Worm.Gen and

With a lot of scanning left it found 4 eMails with the worm and two with whatever BDS/Hostil.F.7 is. I'm stunned! I've only seen one other malware that was MAC compatible in 20 years. Any insight, anyone?

AppleTV 2, OS X Mavericks (10.9), Mac mini, iPad mini, iPhone4S,

Posted on Apr 18, 2014 5:59 PM

Reply
Question marked as Best reply

Posted on Apr 18, 2014 8:38 PM

Ignore that useless information and remove "MacKeeper" as follows. First, back up all data.

"MacKeeper" has only one useful feature: it deletes itself.

Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.

IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.

In the Finder, select

Go Applications

from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the functional components of the software will be deleted. Reboot.

Quit MacKeeper before dragging it to the Trash.

Don't empty the Trash. Let MacKeeper delete itself.

Don't try to drag the MacKeeper Dock icon to the Trash.

4 replies
Question marked as Best reply

Apr 18, 2014 8:38 PM in response to Mixstr888

Ignore that useless information and remove "MacKeeper" as follows. First, back up all data.

"MacKeeper" has only one useful feature: it deletes itself.

Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.

IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.

In the Finder, select

Go Applications

from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the functional components of the software will be deleted. Reboot.

Quit MacKeeper before dragging it to the Trash.

Don't empty the Trash. Let MacKeeper delete itself.

Don't try to drag the MacKeeper Dock icon to the Trash.

I am scanning my desktop with MacKeeper and it's found a worm? BDS/Hostil.F.7 and HIDDENEXT/Worm.Gen and

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.